While the popularity of home delivered foods and meal kits is increasing, few details are known about the journey of these packaged foods from when they leave the vendor to when the foods are delivered and prepared in consumer homes. Gaining a better understanding of the journey of these packaged foods would identify opportunities for providing safer foods to consumers and higher customer satisfaction. Our team evaluated 12 different vendors that deliver meal kits, ready-to-eat meals, or perishable foods via a delivery service such as FedEx. We placed three orders from each vendor over the course of a month. Each order contained identical meals/menus resulting in a total of 72 deliveries for evaluation. Our team evaluated several variables to establish baseline performance levels and targets for vendors across categories. Temperatures are an important aspect of food safety. Storing perishable foods below 40°Flimits the growth of bacteria, so our team evaluated several temperature readings and factors that could influence temperatures as part of this investigation.
Out of 12 Companies
- 10 companies shipped boxes with at least 1 item above 40°F7 companies shipped boxes with at least 1 fruit/vegetable product above40°F5 of these companies had all deliveries above 40°F6 companies shipped boxes with at least 1 meat/poultry product above 40°F1 of these companies had all of their deliveries above 40°F55 of the 72 boxes shipped with at least one product over temperature atthe time of opening